Cyborg ERP – Privacy Policy

Privacy Policy

At Cyborg IT Services Pvt. Ltd. (the company behind Cyborg ERP), your privacy is our top priority. We respect your right to control your personal information and are committed to being transparent about the data we collect, how we use it, and the measures we take to keep it secure.

This Privacy Policy applies to all visitors, customers, and users of our website cyborgerp.com,

along with anyone who engages with our services, products, advertisements, or forms.

Information We Collect

We may collect the following categories of information:

(a) Personal Information

Your name, email address, phone number, job title, and organization details.
Information submitted via demo requests, support tickets, or inquiry forms.

(b) Technical Information

Device details, IP address, browser type, and operating system.
Pages you visit, time spent on our site, and navigation patterns.
Data gathered through cookies, pixels, and similar tools.

(c) Business-Related Information

Preferences for ERP modules (Admissions, HR, Finance, Library, Analytics, etc.).
Feedback, testimonials, or survey responses voluntarily shared with us.

How We Use Your Information

We handle your information for purposes that serve both you and us responsibly, including:

Responding to inquiries – providing answers and clarifications.
Product demos & consultations – scheduling, delivering, and following up.
Updates & communication – sending newsletters or offers (only with consent).
Improving services – analyzing usage trends to enhance Cyborg ERP features.
Meeting legal duties – ensuring compliance with laws and regulations.
We do not sell or rent your personal information to any third-party marketers.

How We Share Your Information

We only share your information in specific situations:

With service partners who help with hosting, analytics, or communication (all under strict confidentiality).
Where legally required by law, court order, or government authorities.
In case of a business transition (such as merger or acquisition) with proper notice provided.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Optimize website speed and performance.
Better understand how visitors interact with our platform.
Personalize your browsing experience.
Deliver relevant ads and marketing campaigns.
You may disable cookies in your browser settings; however, some features of the website may not function as intended.

Data Retention

We retain your information only for as long as it is required to:

Deliver requested services and support.
Meet regulatory, tax, or legal obligations.
Resolve disputes or enforce agreements.
Once these purposes are fulfilled, we either securely erase your information or convert it into anonymized data that cannot identify you.

Data Security

To keep your information safe, we use:

Encrypted channels for data transmission.
Firewalls and secure servers.
Routine security audits and monitoring.
Restricted access controls for authorized staff only.

While we follow industry-leading practices, no digital platform is 100% risk-free. In the rare event of a breach, we will notify affected users promptly as required by law.

Your Rights (Under Indian & Global Data Protection Laws)

Depending on the privacy regulations in your region, you may exercise rights such as:

✓ Access – request details of the data we hold about you.
✓ Correction – update or rectify inaccurate details.
✓ Deletion – request removal of your personal information.
✓ Restriction – limit certain processing activities.
✓ Consent withdrawal – stop receiving promotional messages at any time.

📩 To make a request, contact us at info@cyborgerp.com

International Data Transfers

If you access our website outside India, please note that your information may be transferred to servers located in India. We apply suitable safeguards to ensure your data remains protected during such transfers.

Third-Party Links

Our site may contain references or links to external websites. Since these are operated independently, their privacy policies will apply. We encourage you to review their policies before submitting any personal details.

Updates to This Policy

We may revise this Privacy Policy occasionally to reflect:

New legal or regulatory requirements.
Changes in our services or internal processes
Advances in technology and industry practices
Whenever we update the policy, we will post the revised version here with a “Last Updated” date.

Contact Us

If you have any questions, feedback, or complaints related to privacy or data security, please reach out to us:

Email: info@cyborgerp.com

Address: Cyborg IT Services Pvt. Ltd., Dehradun, Uttarakhand, India

Website: cyborgerp.com

FAQs

Frequently Asked
Questions

Have any questions? Don't hesitate to Contact us!

1. Does Cyborg ERP share my data with other companies?

Ans: No. We only work with trusted service providers who are bound by confidentiality agreements.

2. How can I unsubscribe from marketing emails?

Ans: Click the “unsubscribe” option at the bottom of any email or write to us at info@cyborgerp.com.

3. How long is my information stored?

Ans: We retain your data only for as long as it serves the purposes mentioned in this policy, after which it is securely erased or anonymized.

4. Is Cyborg ERP compliant with global privacy laws?

Ans: Yes. While based in India, we align our practices with international standards including GDPR (Europe) and applicable Indian laws.

5. What happens when I request a demo?

Ans: Your details are used exclusively for arranging the demo and sharing relevant follow-up information.