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Cyborg ERP – Cash Counter Management

Cyborg ERP - Cash Counter Management

Fast, Transparent & Centralised Fee Collection

Bring every payment to one secure window—academic, examination, back-exam, hostel, library, sports/activities, and miscellaneous—with instant receipts, live ledgers, and clean audit trails. Parents and students can also pay online and see all receipts in one place.

Who uses it (and how)

  • 🔹 Cashiers / Counter Staff: collect fees, issue receipts, close shifts, hand over cash/cheques.
  • 🔹 Finance Team: get auto-posted entries and reconciliation reports without re-entry.
  • 🔹 Examination Cell: create special fee windows (regular exam, back exam, revaluation).
  • 🔹 Students & Parents: view dues and pay from the mobile app/portal, download receipts anytime.
  • 🔹 Administrators: configure heads, rules, waivers, due dates, and monitor collections live.

Fee Heads & Collections — Complete Financial Control

Fee heads supported (ready to use)

🔹 Academic / Tuition Fees
🔹 Examination Fees (regular, supplementary)
🔹 Back-Exam / Revaluation Fees
🔹 Hostel Fees (room, mess, deposits)
🔹 Library Fees (fines, membership)
🔹 Sports & Extracurricular Fees
🔹 Miscellaneous (ID card, certificates, documents, etc.)

Custom heads, amounts, schedules, and eligibility rules can be set once and reused every session.

Counter flow (step-by-step)

1. Identify student by Reg. No. / Name / Mobile → system fetches live dues across all fee heads.
2. Select heads to collect (Academic + Examination + Back-Exam in one receipt).
3. Apply rules: concessions, waivers, late fees, due dates, scholarship adjustments.
4. Accept payment: Cash, Card, UPI, Net Banking, Cheque, or approved wallets.
5. Generate instant PDF/Print receipt with QR & unique receipt no.
6. Notify via SMS/App/Email; receipt goes to the central archive automatically.

Receipts — always available

🔹 Tamper-proof receipts with logo, split heads, tax/round-off, mode, cashier name.
🔹 One searchable archive → filter by date, student, head, mode, campus.
🔹 Reprint any time; cancel/refund through approval workflow.
🔹 Students/parents download from app/portal 24×7.

“One clean repository for counters, finance, and audits.”

Examination & Back-Exam collections

🔹 Create fee windows: Regular, Back-Exam, Revaluation, Photocopy.
🔹 Auto-check eligibility (attendance, dues).
🔹 Tag payments to paper/semester for hall-ticket & results.
🔹 Head-wise reports for exam finance & COE.

Concessions, instalments & special cases

🔹 Concessions/Scholarships auto-apply as per approved rules.
🔹 Instalment schedules tracked with reminders.
🔹 Late fee/penalty applied automatically & can be waived with approval.
🔹 Cheques: record → realise/bounce → reversal history.

Cashier experience (built for speed)

🔹 Quick bundles for rush hours.
🔹 Counter register & shift closing with handover log.
🔹 Mode-wise totals + head-wise breakdown.
🔹 Duplicate-payment & wrong-head alerts.

Finance & reconciliation

🔹 Real-time posting to ledgers & finance heads.
🔹 Day-Book, Cashier Closing, Bank/PG reconciliation.
🔹 Refunds, waivers, write-offs with approval logs.
🔹 Export to Excel/PDF for monthly closing & audits.

Online + counter = one truth

🔹 Real-time dues in app/portal with online payments.
🔹 One combined archive & ledger for online + counter.
🔹 Smart reminders for deadlines, instalments, exam fees.

Security & compliance

🔹 Encrypted cloud + secure gateway.
🔹 RBAC for counters, finance, admins.
🔹 Full audit logs for every action.
🔹 Configurable workflows as per institutional policy.

Implementation Checklist

🔹 Map fee heads (Academic, Examination, Back-Exam, Hostel, Library, Sports, Misc.)
🔹 Define rules (concessions, late fee, instalments, scholarship adjustments)
🔹 Configure payment modes and receipt formats
🔹 Set roles & approvals (counter, supervisor, finance, admin)
🔹 Import current dues and open balances (if migrating)
🔹 Turn on notifications and mobile payments

Get Started with Cyborg Fee Management System

Digitize fee collection, eliminate manual errors, and bring all payments—online and offline— into one transparent, secure, real-time system. Talk to our team and see how Cyborg ERP can streamline your entire financial workflow.

📚 Frequently Asked Questions (FAQs)

Yes—multiple heads (like Academic + Back-Exam) can be collected in a single receipt, with a clear head-wise split.
Yes—every receipt posts instantly to student ledgers and Finance heads without any manual re-entry.
Cash, card, UPI, net banking, cheque, and approved wallets—all recorded with mode-wise reports.
They follow a role-based approval flow, with clear reason codes and full audit logs for transparency.
Yes—online and counter receipts appear together in one unified archive and ledger view.
Create exam-specific fee windows, accept payments online/counter, and generate head-wise reports for the Examination Cell.
Yes—configure instalment plans; automated reminders go out before due dates.
Mark the cheque as bounced and the system reverses the receipt with a full traceable audit trail.